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What is it?

The ICRealtime Gold Program offers technicians the ability to gain technical support privileges. This is done when a technician within an ICRealtime dealer completes a series of required training courses found at ICRealtimetraining.com.

Each technician that completes the requirements for becoming a Gold Technician will receive a credential which is QR coded allowing for instant and remote verification of one's status. There will also be a phone number listed on the credential allowing the technician to get priority Technical Support from ICRealtime.

Who is it meant for?

The Gold Program is designed for ICRealtime dealers. Technicians are invited to participate independently to achieve Gold Technician status. Technicians are also invited to participate as a full group from a company.

How do I get it?

Step 1: Take the ICR Gold Technician Courses

Click HERE to register for the Gold Technician Program.

Each person wanting to achieve Gold Technician status must take all of the following courses through the ICRealtimetraining.com site. The courses required are as follows:

  1. IP Networking Series
  2. IP Video Series
  3. Structured Wiring and Termination Technician Course
  4. Troubleshooting Series
Step 2: Order the Credential

Click HERE to order your credential.

You must complete the ICRealtime Gold Technician Training Program BEFORE you order the credential. You must also upload your photo by clicking the My Profile link and following the instructions in your profile.

Questions? Comments? Contact Us!

Technical Support
(502) 254-1506
M-F 8:00 am - 8:00 pm EST

Sales/General Information:
(866) 997-9009

(866) 860-3860


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